Privacy policy

Omnia is a brand owned and operated by Mundus Gnosis Private Limited, a company incorporated under the Companies Act, 2013.

Omnia operates omnialibrary.com and all related content, features, tools, products, and services (collectively referred to as the "Services") to provide you with a curated digital knowledge experience. The Services are hosted on Shopify, which enables us to deliver them to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect

When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you. Information that is collected anonymously or that has been de-identified does not constitute personal information under this policy.

Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of personal information:

Contact details including your name, billing address, phone number, and email address.
Financial information including payment card details, transaction details, form of payment, and payment confirmation.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, add to your cart, purchase, or cancel, and your past transactions.
Communications with us including the content of any messages you send us, for example through a customer support inquiry.
Device information including information about your browser, network connection, IP address, and other unique identifiers.
Usage information including how and when you interact with or navigate the Services.

2. Sources of Personal Information

We may collect personal information from the following sources:

Directly from you when you create an account, use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services from your device when you visit our website, through cookies and similar tracking technologies.
From our service providers when we engage them to support our technology and when they collect or process personal information on our behalf.
From our partners or other third parties in connection with the delivery of our Services.

3. How We Use Your Personal Information

Depending on how you interact with the Services, we may use your personal information for the following purposes:

To provide, improve, and personalise the Services. We use your personal information to process payments, fulfill your orders, manage your account, send account-related notifications, and create a customised experience for you. This includes recommending Codexes based on your interests and improving the Services over time.

For marketing and advertising. We may use your personal information to send you promotional communications by email and to show you relevant advertisements on the Services or other platforms, including based on your past purchases and activity.

For security and fraud prevention. We use your personal information to authenticate your account, detect and investigate potentially fraudulent or malicious activity, and secure our Services. You are responsible for keeping your account credentials confidential and we strongly recommend that you do not share them with anyone.

To communicate with you. We use your personal information to respond to your inquiries, provide customer support, and maintain our relationship with you.

For legal compliance. We may use your personal information to comply with applicable law, respond to valid legal process, enforce our terms and policies, or participate in legal proceedings where required.

4. How We Disclose Your Personal Information

We may disclose your personal information to third parties in the following circumstances:

With Shopify and other service providers who perform functions on our behalf, including payment processing, data analytics, customer support, and cloud storage.
With business and marketing partners to deliver advertising and marketing services. Our partners use your information in accordance with their own privacy notices.
When you direct us or consent to the disclosure of your information to a third party, such as when using social media integrations or login features.
With affiliates or entities within our corporate group.
In connection with a business transaction such as a merger or acquisition, to comply with legal obligations, to respond to lawful requests from authorities, or to enforce our terms and protect the rights of our users.

5. Our Relationship with Shopify

The Services are hosted by Shopify. Information you submit through the Services is transmitted to and processed by Shopify, as well as third parties that may be located in countries other than where you reside. Shopify may use personal information collected through your interactions with our store, along with interactions across other merchants and with Shopify itself, to provide and improve the Services. In these circumstances, Shopify is the responsible party for the processing of your personal information for those purposes. To learn more, you may visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

6. Third Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. We do not control those platforms and are not responsible for their privacy or security practices. You should review the privacy policies of any third-party site you visit independently. Information you share on public or semi-public venues, including third-party social platforms, may be viewable by other users beyond our control.

7. Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below and we will delete it. We do not knowingly sell or share personal information of individuals under 16 years of age.

8. Security and Retention

We take reasonable measures to protect your personal information, but no security system is completely impenetrable and we cannot guarantee absolute security. We recommend that you avoid sending sensitive information through unsecured channels.

We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce applicable agreements.

9. Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights with respect to your personal information:

Right to Access. You may request access to the personal information we hold about you.
Right to Delete. You may request that we delete personal information we maintain about you.
Right to Correct. You may request that we correct inaccurate personal information.
Right to Portability. You may request a copy of your personal information and ask that it be transferred to a third party in certain circumstances.
Communication Preferences. You may opt out of promotional emails at any time by using the unsubscribe link in any email we send. We may still send you non-promotional communications related to your account or orders.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request. You may also designate an authorised agent to submit requests on your behalf, provided appropriate authorisation is established. We will not discriminate against you for exercising any of these rights.

10. Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

11. International Transfers

Your personal information may be transferred to, stored in, and processed in countries other than where you reside. Where such transfers occur from regions with applicable data transfer regulations, we rely on recognised mechanisms such as Standard Contractual Clauses or equivalent instruments as required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. The revised policy will be posted on this page with an updated effective date. We will provide notice of material changes as required by applicable law.

13. Contact

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Mundus Gnosis Private Limited Brand: Omnia Website: omnialibrary.com Email: contact@omnialibrary.com Address: 182/1, Sundar Moti Nagar, Jalgaon, Maharashtra, 425002, India