Shipping policy

1. Nature of Products

Omnia by Mundus Gnosis Private Limited sells digital products only, including ebooks and audiobooks. We do not sell or ship any physical goods.


2. Delivery Method

All content is delivered digitally through:

  • User account login access

  • Secure email links connected to the registered account

No physical shipment or courier delivery is involved.


3. Delivery Time

  • Access to digital content is provided instantly after successful payment confirmation.

  • In rare cases, minor delays may occur due to technical or payment verification issues.


4. Shipping Charges

  • No shipping fees apply since all products are digital.

  • The price shown at checkout is the final price excluding applicable taxes, if any.


5. Incorrect Email or Account Details

Customers are responsible for providing accurate email and account information.

If an incorrect email or login detail prevents delivery:

  • Customers must contact support

  • Access will be restored after verification


6. Service Availability

Digital delivery depends on:

  • Internet connectivity

  • Device compatibility

  • Platform uptime

We are not responsible for access issues caused by user device limitations or internet problems.